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FAQ
Following are helpful information about Ruby’s Roast Coffee company procedures and policies. If you still have questions, please contact us.
1: Policy
Because our product is a fresh food item, we don't allow returns.
If you are unhappy with your order, please contact us.
2: Shipping
We ship anywhere in the United States. All orders placed Monday - Thursday before 5pm will be shipped within 24 hours. Shipping is by USPS Priority Mail. Priority mail usually takes 1-3 days, depending on your location.
You can place your order by phone and pick up at our Berkeley, CA warehouse.
Call 510-847-1512 to schedule a pick-up.
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